CHOOSE YOUR ROOM
About Halong Syrena Cruise
To be launched in November 2016, Orchid Cruise employs state of the art design with a second-to-none cruise routing. Going beyond the ordinary itinerary, Orchid will take you through the best and most hidden part of Halong Bay: it starts from... More
Things that we love most about Halong Syrena Cruise
- World-class services
- Leading cruise line in Halong Bay
- Exclusive waiting lounge
- Comfy 8 layers Paradise Dream Bed
- Themed royal dinner
- Butler service on selected cruise
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay: The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
Cruise Inclusion
Cruise Exclusions
- Transfer from Hanoi to Halong Bay and back
- Kayaking Services
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
Cruise Policy
- Check in on board: 12:00 PM
- Check out: 10:30 AM
- Return Hanoi: 3:30 PM
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate. Children 12 and above must pay full fare as adult.
- An extra charge of USD 25.00 per extra bed if required to set up in the cabin for 02 days/1night program or USD 35.00 per extra bed for 03 days/2 nights program (already included in children rate). An extra charge of USD 10.00 per baby cot for 02 days/1 night program or USD 15.00 per baby cot for 03 days/ 2nights program if require. This extra service is subject to Paradise Cruises availability.
- The child rate for children from 5 to 12 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. In case the child occupies the sole cabin, the rate for adult is applied
- Peak season surcharge: Surcharge of $50 per person per night applies for travel period from 20 December 2016 to 5 January 2017.
- Shuttle bus: $35/ adult and $30/ child round trip. Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
Facilities & Service
General of Facilities
AddOn Service
- Baby cot
- Cabin Service (Snack Meals)
- Laundry service
- Turndown service and daily presents
- IDD at the reception
- Library
- Boutique shop
- Masssage and Spa
- Bar
Activities on Board
- Rocking & Climbing
- Dinner in Cave
- BBQ Beach
- Dinner on the beach
- Water puppet show & light meal
- Bamboo boat trip
- Biking in Cat Ba island
- Kayaking
- Wooden Game
- Movie nights
- Tours of Floating Fishing village
- Taichi in the morning
- Swimming
- Snorkeling
- Cooking class
- Tours of caves
- Singing and Dancing
- Fishing
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