FAQs

By booking tours in advance on our company , you will be applicable to our company  Best Price Guarantee, which means if you find the same tour or activity sold for less, we will refund the difference. Terms and Conditions apply.

The benefit of buying attraction booking in advance on our company  means you are able to purchase tickets to different attractions at the same time. Many of our entrance tickets are fast-track tickets so you can beat the queues and save time on your holiday!

In order to book any tour, you just need to select your preferred tour(s), all tour-related information is available and sufficient by different tabs, and then click “Book this tour” on our website. News Travel booking form template will automatically call trip tour name, you will be asked to fill in the existing fields. Once the form has been filled up, please click “Submit” to send you tour inquiry to News Travel  for your inputs to be processed. You may also “Reset” to cancel information you have just filled up. After your booking request has been received, all necessary arrangements will be made in accordance with your inquiry. Normally, we will respond you within 1-2 business days. Confirmation message will be sent to you by email with all required details including payment terms& conditions.

In order to book any tour, choose your preferred tour and click on “Book This Tour”. As our policy, if the booking value (in total of all guests in your party) is less than 500USD, you need to sign the booking voucher sent by us as your confirmation for the reservation, the balance of total package will be paid upon your arrival ahead of your departure date. In case, the booking value exceeds 500USD, a deposit ranging from 20-40% is required depending on the time the booking is confirmed ahead of your departure. For any cases, the balance of the tour package must be fully paid ahead of your departure.

Under the booking page, all information related to your tour package is provided, all inclusions and exclusions are mentioned at our booking confirmation sent to you. Tipping is not compulsory. If you are satisfied with service of our guides, drivers.., a small gesture is an appropriate way to show your appreciation to them.

Special offers are exclusive online offers and are unavailable over the phone. If you have any questions with regards to the tour/activity our call centre will happily be able to assist you with these.

Amendments can only be made to coach tours. Please call us 24 hours prior to your tour's departure time and date.

We are offering about one hundred tours samples, however, in case none of them match your inquiry, please click on the tab tailor-made tour, fill up all requested information so We can catch up what your plan is. Our expert will process and create a trip matching your request with useful information.

For full and half day coach tours, a refund will only be made if you cancel over 24 hours before your tour. If you cancel later than this, you will not be refunded. All fast-track entrance tickets, open top bus tours, Overnight Tours and lunch and dinner products cannot be cancelled once booked.

To make payments through our website we accept MasterCard, Visa, American Express and Maestro Online.

All you need is a letter written and signed by the card holder confirming that they authorised this payment.

You will automatically receive an e-voucher to your email address. Please print your voucher/ticket which contains your unique reference number. Please remember to bring this with you on the day. You will not be allowed entrance to an attraction without a valid ticket.

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